As a small start-up business, you are limited to a number of resources you have. Having a system that can manage multiple different aspects of your business is one of the best tools to have. Business Information Management Systems (BIMS) allow you to easily manage assets, control documentation, track issues as well as many more solutions.
Business Information Management Systems
Each Business Information Management System is different and will have many different components. Take for example Matrix Gemini BIMS. This piece of software has three main components: Quality Management Suite, Support Management System and Issue Tracker.
The Quality Management Suite allows you to ensure regulatory compliance with the various systems and information sets you might use within your company. By doing this it will emphasize the need for systematic storage, traceability and integrity of data.
The Matrix Support Management System was designed to help companies track any support problems. It also allows you to manage issues from start to finish easily, with status information and reports you can see details about the issue, including issue type, number of calls logged, the number of calls resolved and much more.
With the Issue Tracker, you can log issues, problems and complaints. It also gives you the opportunity to assign these issues/problems/complaints to members of your team and track the progress of each one.
Link Production Systems to E-commerce Sites
E-commerce sites are fast becoming one of the best industries for starting a business in. With more and more people choosing to do their shopping online, now is the best time to think about starting your own e-commerce site. They are incredibly easy to set up and you can even run your e-commerce business from your own home.
While creating your e-commerce site is simple, running it by yourself, or even with one or two employees, can be much more challenging. By using a BIMS system you can easily link between your online ordering platform, warehouse/stock and production line (if there is one). It is also important that you keep track of your stock levels; a Business Information Management System can help you with this.
When starting a company you will need all the feedback you can get to be able to grow your business and make it a success. Being able to store the customer feedback you receive will allow you to not only see what everyone has said but also track the progress you have made.
Using a Business Information Management System can allow you to manage all the feedback you get with a clear view of the responses. Using the reporting system within the BIMS software will enable you to identify any company weaknesses, whether it is to do with the products you sell or the service you provide.
Corrective and Preventive Action Management
Recording issues that are associated with auditing and quality within your start up is one of the most effective ways to improve your business. It is also the ideal way to figure out how to prevent certain issues from happening again in the future.
There is no way to fully prevent issues from happening, but storing a vast amount of data is one way to reduce the risk of issues occurring. Certain problems can end up being expensive for companies, especially start-ups, which is why you need to be as prepared as possible.
BIMS can allow you to track, store and manage the status of any issues, even those that may not have already been uncovered, and automate the next actions that should/can be taken.
If your start-up has only been possible thanks to investors, auditing is of vital importance. Creating audits is the ideal way to uncover problems or discrepancies in the way your start-up is run. It also defines a procedure for quality improvement within any departments and the company as a whole.
With many Business Information Management Systems, you can see the historical performance, which you can use to monitor improvements or quality issues. There is also the option of creating checklists and worksheets that you can use to help organize the business.
Using a business management system will allow you to delegate tasks with ease. The software gives you the ability to create task lists for employees and action lists that have arisen from meetings. This will allow you to have more control over what people are doing and give employees a clear idea of what is expected from them to help the company run smoothly.
Without delegating the company’s workload, you can lose track of important tasks that need to be done. As a start-up, it is important that you keep track of what is going on in the business.
Being able to easily store, report and select audit records allow you to inspect the audits and analyze what should be done next within the company to allow it to grow.
Rebecca is a Junior Digital Marketing Executive for CLD and has produced a range of business-related articles particularly about business management systems.